Privacy Policy

Greenargy Privacy Policy

At Greenargy, we are committed to protecting your privacy and safeguarding your personal information. As a digital energy platform, we believe that trust is essential to expanding access to affordable, reliable, and clean energy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, use our digital platform, request our services, or interact with our team.

By using the Greenargy website or services, you agree to the practices described in this Privacy Policy.

Who We Are

Greenargy is a digital energy platform that expands access to affordable, reliable, and clean energy solutions for underserved rural communities. We connect households, businesses, institutions, and communities with solar energy products, financing solutions, installation services, and digital energy technologies.

Information We Collect

We may collect the following categories of information.

Personal Information

When you contact us, register on our platform, request a quotation, apply for financing, or submit an inquiry, we may collect:

• Full name
• Email address
• Phone number
• Residential or business address
• Community, city, and country
• Organization or company name
• Occupation (where applicable)

Energy Project Information

To recommend suitable energy solutions, we may collect information such as:

• Type of property
• Current electricity source
• Estimated energy consumption
• Solar system requirements
• Project location
• Budget estimates

Payment Information

When purchasing products or services, payment information may be processed securely through authorized payment providers. Greenargy does not store complete debit or credit card information on its servers.

Technical Information

When you use our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral source
• Website usage statistics

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

• Deliver renewable energy products and services
• Process product inquiries and quotations
• Provide installation and maintenance support
• Recommend suitable solar energy solutions
• Manage customer accounts
• Respond to customer service requests
• Improve our digital platform
• Send service updates and important notifications
• Conduct research and product development
• Improve platform security
• Comply with legal and regulatory obligations

We only collect information necessary to provide our services effectively.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze website traffic
• Measure website performance
• Enhance user experience

Users can control cookie settings through their web browser.

How We Protect Your Information

Greenargy implements appropriate administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Our security measures include:

• Secure servers
• Encrypted data transmission where applicable
• Access controls
• Regular system monitoring
• Security best practices
• Limited access to authorized personnel

While we take reasonable precautions, no online system can guarantee absolute security.

Sharing Your Information

We do not sell your personal information.

We may share information only when necessary with:

• Solar installation partners
• Logistics and delivery providers
• Financial institutions or financing partners
• Payment service providers
• Technology service providers
• Government authorities where required by law
• Professional advisors and auditors

All partners are expected to handle personal information responsibly and in accordance with applicable privacy laws.

Data Retention

We retain personal information only for as long as necessary to:

• Deliver requested services
• Meet contractual obligations
• Comply with legal requirements
• Resolve disputes
• Improve our services

When information is no longer required, it is securely deleted or anonymized where appropriate.

International Data Transfers

Depending on the services you use, your information may be processed or stored in countries outside your own. Where international transfers occur, Greenargy takes reasonable steps to ensure that appropriate safeguards are in place to protect your personal information.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Update your personal information
• Request deletion of your information
• Restrict certain processing activities
• Object to specific uses of your information
• Withdraw consent where consent is the basis for processing
• Request a copy of your personal data where applicable

To exercise these rights, please contact us using the information provided below.

Children’s Privacy

Greenargy’s services are not directed toward children under the age of 13 unless supervised by a parent, guardian, school, or authorized institution. We do not knowingly collect personal information from children without appropriate authorization.

If we become aware that such information has been collected unintentionally, we will take reasonable steps to remove it.

Third-Party Websites

Our website may contain links to third-party websites, services, or applications for your convenience.

Greenargy is not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of any third-party services they visit.

Marketing Communications

If you subscribe to newsletters or updates, we may send you information about:

• New products
• Energy solutions
• Research and innovation
• Community projects
• Funding opportunities
• Events
• Educational resources

You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.

Changes to This Privacy Policy

Greenargy may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business operations.

The updated version will be published on this page together with the revised effective date.

We encourage users to review this page regularly.

Contact Us

If you have questions about this Privacy Policy or how Greenargy handles your personal information, please Contact Us.